Intake Systems for Recovery Housing
We fix intake,
follow-up,
and call handling
So sober living homes stop losing move‑ins.
Most programs lose 40–60% of inquiries to slow response, no follow-up, or zero intake structure. We close that gap.
System mapping completed in 3–5 days
Quick system check
Answer honestly. Most operators say "no" to at least 3.
Do you have a documented process for when an inquiry comes in?
Is there someone assigned to follow up within 5 minutes of every missed call?
Do you know exactly how many inquiries came in last month?
Can you track a lead from first contact to move-in in one place?
Is follow-up handled the same way whether you're in the office or not?
0 of 5 answered
A day without a system
This is what happens when intake depends on memory and availability.
Call comes in while you're handling a house issue
Missed call — no voicemail left
Referral coordinator texts about a potential resident
You see it, plan to respond later
Family member calls asking about availability
You answer, take notes on paper
You remember the morning text
Respond 4 hours later — they went elsewhere
Try to follow up on morning caller
No number, no way to call back
End of day
2 potential residents lost, 1 in limbo
The problem isn't effort.
It's that there's no system to catch what falls through.
What missed calls actually cost
Adjust the sliders to match your operation.
5
3
$1,500
Monthly revenue at risk
$22,500
Annual impact
$270,000
Assumes 25% of missed calls would have converted. Many operators report higher rates.
What your intake pipeline looks like
Every inquiry visible. Every stage tracked. No one falls through the cracks.
Marcus T.
Website form
2 min ago
Sarah M.
Missed call
15 min ago
James R.
Referral
1 hour ago
David K.
Website form
3 hours ago
Michael S.
Called back
Today
Robert L.
SMS replied
Today
William P.
Email sent
Yesterday
Thomas H.
Scheduled tomorrow
Confirmed
Andrew C.
Completed
Pending review
Christopher M.
Feb 15
Deposit paid
This is what we build. A single view of everyone in your intake process.
Follow-up that happens without you
Missed calls get immediate response. Slow replies get gentle nudges. When someone's ready, your team gets notified instantly.
Every missed call gets a text within seconds
Automated reminders until they respond
Staff notified the moment someone's ready
Missed call from new number
9:14 AM+1 (555) 123-4567
Automatic text sent
9:14 AM"Hi, we saw your call. Is now a good time to talk about availability?"
No reply after 2 hours
11:14 AMReminder text queued
Follow-up text sent
11:14 AM"Just checking in — we have a bed available this week if you're still looking."
They reply
11:47 AM"Yes, can I come see it tomorrow?"
Staff notified, pipeline updated
11:47 AMMoved to: Assessment Scheduled
Fast turnaround
Most systems mapped and installed within days, not weeks.
We do the work
You don't need to learn new software. We build it, you use it.
Trained for your team
Every system comes with documentation and team walkthrough.
HIPAA-aware design
Intake forms and data flows built with compliance in mind.
Reviews that reflect how you actually operate
We tie review requests to real milestones — not random blasts — so your online presence grows as a byproduct of good work.
How it works
Resident milestone
30 days, 90 days, move-out
Private feedback request
Sent via SMS, low friction
Positive? Review prompt
Direct link to Google/Facebook
Negative? Internal flag
Address before it goes public
Result: Steady flow of authentic reviews from residents who had good experiences — without asking everyone or spamming.
Example: Your Google profile
DemoBased on 47 reviews
Marcus T.
The structure here saved my life. Staff actually cared and followed up when I was struggling.
2 weeks ago
Sarah M.
Clean house, clear rules, supportive environment. Exactly what I needed in early recovery.
1 month ago
James R.
Best decision I made. The intake process was smooth and they made me feel welcome from day one.
1 month ago
Five steps to a system that runs itself
Map
We audit your current intake and follow-up
Design
We architect a system that fits your operation
Install
We build and configure everything for you
Test
We validate with real scenarios from your day-to-day
Train
Your team knows exactly how to use it — day one
Built for operators who are ready
- Sober living homes getting inquiries but losing them to slow follow-up
- Operators who know their process is broken but don't know where to start
- Programs with inconsistent census — full one month, empty the next
Not the right fit if
- You're only looking for more marketing or ad spend
- Your team isn't willing to adopt a structured intake process
Built on experience
Trusted by recovery housing organizations to build intake systems that fill beds consistently.
You don't have a lead problem
You have a system problem. Let's fix it.
Most system mappings completed in 3-5 days