Stop losing move-ins to broken intake and follow-up
We design and install systems for sober living homes that capture every call, structure intake, and make follow-up consistent — so your beds stay full and your operation runs clean.
Get your intake system mappedMost system mappings are completed in a few days.
What we actually do
We don't sell software. We don't run ads.
We fix how your operation handles inquiries, referrals, and follow-up.
- Every call is captured or responded to.
- Every inquiry goes into a structured pipeline you can see.
- Intake is consistent, not dependent on memory.
- Follow-up happens without relying on someone "remembering."
This is what turns interest into actual move-ins.
The real problem
Most sober living homes don't have an intake system.
They have:
- Phone calls.
- Text messages.
- Scattered notes.
- Inboxes.
- Memory.
That works — until it doesn't. That's where move-ins get lost.
A day without a system
This is what happens when intake depends on memory and availability.
Call comes in while you're handling a house issue
Missed call — no voicemail left
Referral coordinator texts about a potential resident
You see it, plan to respond later
Family member calls asking about availability
You answer, take notes on paper
You remember the morning text
Respond 4 hours later — they went elsewhere
Try to follow up on morning caller
No number, no way to call back
End of day
2 potential residents lost, 1 in limbo
The problem isn't effort.
It's that there's no system to catch what falls through.
What missed calls actually cost
Adjust the sliders to match your operation.
5
3
$1,500
Monthly revenue at risk
$22,500
Annual impact
$270,000
Assumes 25% of missed calls would have converted. Many operators report higher rates.
What we install
We install a structured intake and follow-up system using tools that fit your operation.
Typically, that includes:
- Call tracking and missed-call response flows.
- SMS and email follow-up sequences for new inquiries and referrals.
- A visible intake pipeline (who's new, who's in progress, who's admitted, who's lost).
- Secure intake forms (HIPAA-capable where appropriate) for inquiries and referrals.
- Simple workflows your team can actually follow every day.
We use proven platforms and structured form systems — but the value isn't the tools. It's how they're designed to work together.
What your intake pipeline looks like
Every inquiry visible. Every stage tracked. No one falls through the cracks.
Marcus T.
Website form
2 min ago
Sarah M.
Missed call
15 min ago
James R.
Referral
1 hour ago
David K.
Website form
3 hours ago
Michael S.
Called back
Today
Robert L.
SMS replied
Today
William P.
Email sent
Yesterday
Thomas H.
Scheduled tomorrow
Confirmed
Andrew C.
Completed
Pending review
Christopher M.
Feb 15
Deposit paid
This is what we build. A single view of everyone in your intake process.
Follow-up that happens without you
Missed calls get immediate response. Slow replies get gentle nudges. When someone's ready, your team gets notified instantly.
Every missed call gets a text within seconds
Automated reminders until they respond
Staff notified the moment someone's ready
Missed call from new number
9:14 AM+1 (555) 123-4567
Automatic text sent
9:14 AM"Hi, we saw your call. Is now a good time to talk about availability?"
No reply after 2 hours
11:14 AMReminder text queued
Follow-up text sent
11:14 AM"Just checking in — we have a bed available this week if you're still looking."
They reply
11:47 AM"Yes, can I come see it tomorrow?"
Staff notified, pipeline updated
11:47 AMMoved to: Assessment Scheduled
Reviews that reflect how you actually operate
We tie review requests to real milestones — not random blasts — so your online presence grows as a byproduct of good work.
How it works
Resident milestone
30 days, 90 days, move-out
Private feedback request
Sent via SMS, low friction
Positive? Review prompt
Direct link to Google/Facebook
Negative? Internal flag
Address before it goes public
Result: Steady flow of authentic reviews from residents who had good experiences — without asking everyone or spamming.
Example: Your Google profile
DemoBased on 47 reviews
Marcus T.
The structure here saved my life. Staff actually cared and followed up when I was struggling.
2 weeks ago
Sarah M.
Clean house, clear rules, supportive environment. Exactly what I needed in early recovery.
1 month ago
James R.
Best decision I made. The intake process was smooth and they made me feel welcome from day one.
1 month ago
What this changes
- Fewer missed opportunities from calls and referrals.
- More consistent intake decisions across staff.
- Clear visibility into who is in your pipeline at any time.
- Less chaos across staff phones, inboxes, and notes.
You go from "we think we're losing people" to "we know exactly what's happening."
Who this is for
- Sober living homes getting calls but lacking structure.
- Operators tired of inconsistent follow-up and "forgotten" leads.
- Programs that are sometimes full, sometimes not — without knowing why.
Who this is not for
- Programs only looking for more marketing or ads.
- Teams unwilling to change how intake and follow-up are handled.
How it works
We map your current intake and follow-up.
We design a system that fits your operation and size.
We install it directly in your tools.
We test it with real scenarios from your day-to-day.
Your team sees exactly how to use it, and you have a clear pipeline.
Fast turnaround
Most systems mapped and installed within days, not weeks.
We do the work
You don't need to learn new software. We build it, you use it.
Trained for your team
Every system comes with documentation and team walkthrough.
HIPAA-aware design
Intake forms and data flows built with compliance in mind.
Most programs don't have a lead problem
They have a system problem. We fix that.
Most system mappings completed in 3-5 days